Jules and Jayne

Jules is a Management Trainer and Business Coach delivering tailored training and consultancy solutions that meet the specific needs of your organisation.

Many years of experience combined with an intuitive and caring style delivers clients fully rounded solutions that really work.


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Never Forget Who You’re Serving

posted by Jules and has 5 awesome comments

Many thanks to Gavin Elliott for the inspiration to today’s blog.

It’s often all too easy to forget that whatever work you do that somewhere you have a customer. Even if you don’t come face to face with them they are always there at the end of some process. Does your team spend too much time on non-productive work and forget that who they are serving?

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Jules

Posted in: Management Training,Moments of Clarity,Motivation
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Comments

  • Janice

    May 28th 2010 5:21pm Reply

    Great video to share Jules and love the new fringe!

    • Jules

      May 28th 2010 5:24pm

      Thanks for that Janice. Glad you like my new ‘do’. :D

  • sarah

    June 7th 2010 5:16am Reply

    Very True-I think when you provide a service aswell sometimes it can be forgotten that the people you are visiting are “customers” and not just “part of the job”. Worth us all remembering!!

  • Gavin Elliott

    June 7th 2010 9:57am Reply

    Thanks for the kind mention Jules. Means a lot.

    Gavin

    • Jules

      June 7th 2010 1:20pm

      No probs, you’re more than welcome. :D

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