UTurn^TV

Comments

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  Pete Wilkinson

  September 21st 2009 3:05pm Reply

  Hi Jules, I hope you are well. I’ve just watched your blog titled “Do you need to be liked?” and enjoyed it. When I was an area manager many of my less experienced store managers had a similar issue with the one you described. For them often they had worked alongside someone and been promoted when the other person hadn’t. At the time I used little pocket managment guides and there was on titled “Managing Conflict.” This book addressed the situation where a manage or supervisor avoided tackling someone disruptive because they wanted to be liked and had known them in a different capacity. It showed them how to state the situation, to tell the individual how they felf and to put the needs of the business first in a professional way. Once this was done normally everyone got on with their role.
  Thanks for the blogs,
  Pete Wilkinson

  • 

    Jules

    September 23rd 2009 5:13pm

    Hi Pete

    Thanks for the comment. It’s true that many inexperienced managers avoid dealing with so many difficult staff situations because they fear being disliked or not spoken to or whatever ‘terrible’ thing they imagine may happen if they do.

    Scoring yourself out of 10 about how much you need to be liked isn’t necessarily the answer for everyone but an awareness that your need to be liked is driving (or not!) some of your key management actions is critical. This awareness, once realised, can be a positive contributing factor to becoming a better manager.

    Thanks for tuning in and commenting. I’m so glad you’re enjoying them.
    Jules